Refund Policy

Stamped & Worn reports and report credits are digital products. Because they are delivered and unlocked electronically, a purchase generally becomes non-refundable once the purchased report has been successfully unlocked or accessed, subject to applicable law.

When you purchase a Single Full Travel Intelligence Report, the report is unlocked once payment is confirmed. Once you have accessed or unlocked the report, the purchase is generally non-refundable, except where a refund is required by applicable law or as described below.

When you purchase a 3-Report or 5-Report credit pack, you receive a number of report credits on your account. Each credit unlocks one Full Report. Unused credits do not expire and remain available for future use.

If you have a credit pack where no credits have been used and you believe a refund is warranted, please contact us. Refund requests for completely unused credit packs are reviewed individually and handled in accordance with applicable law.

We will work to make things right in the following situations:

• Duplicate charges — if you were charged more than once for the same purchase.
• Paid but did not receive access — if you paid but could not unlock or access your report or credits due to a technical failure on our end.
• Incorrect charges — if you were charged the wrong amount.
• Technical failure — if a payment was processed but the report or credits were not delivered to your account.
• Refunds required by applicable law — where a refund is required, we will honor it.

To request a refund, please contact us through our Contact page with the email address on your account, the purchase details and a short description of what happened. We will review your request and respond as soon as we can.

For any payment or refund question, please reach us through our Contact page.